Privacy Policy

1. Introduction

Prevail Alpha Labs ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Organization name and details
• Messages and communications you send through our contact forms
• Information provided when you request our services or enter into service agreements

2.2 On-Chain Data

Our core services involve analyzing publicly available on-chain data from blockchain networks. This data is inherently public and does not constitute personal information. We process this data to generate insights, analytics, and predictive models.

2.3 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Device information and operating system

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and provide customer support
• Send you updates, newsletters, and marketing communications (with your consent)
• Analyze usage patterns and improve our website and services
• Comply with legal obligations and protect our rights
• Prevent fraud and ensure security

4. Data Processing and Storage

Your personal information is processed and stored on secure servers. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, conducting our operations, or serving our users, provided they agree to keep this information confidential.
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our users or others.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Access: You have the right to request access to your personal information
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: You may request deletion of your personal information
• Objection: You can object to certain processing of your information
• Data Portability: You may request a copy of your data in a structured format
• Withdraw Consent: You can withdraw consent for processing where consent is the basis

To exercise these rights, please contact us using the information provided in Section 10.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use cookies for:

• Essential website functionality
• Analytics and performance monitoring
• Improving user experience

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Prevail Alpha Labs
23 Pembroke St
Toronto, ON M5A 2N6, Canada
Email: hello@prevailalphalabs.com
Phone: +1 647-214-4263