Get the assistance you need to maximize the value of our intelligence systems. Our support team is committed to your success.
Quick answers to common questions
Start by contacting us through the form below or emailing hello@prevailalphalabs.com. We'll schedule an initial consultation to understand your needs and discuss how our intelligence systems can support your objectives.
We analyze publicly available on-chain data from major blockchain networks. Our systems process transaction data, smart contract interactions, protocol metrics, and network activity to generate predictive insights.
Standard support requests are typically answered within 24-48 hours. Priority support clients receive faster response times, often within a few hours during business hours.
Yes, we work with clients to develop custom intelligence solutions tailored to their specific needs. Contact us to discuss your requirements and explore how we can build a solution for you.
We maintain historical on-chain data for analysis and model training. For client-specific data, retention periods are outlined in our service agreements and privacy policy.
Yes, we provide API access for our intelligence systems. API documentation and access credentials are provided to clients as part of their service package.
Complete API reference with examples, authentication guides, and integration tutorials for developers.
Learn how to effectively use our intelligence systems and interpret predictive analytics for better decision-making.
Explore real-world examples of how clients have used our services to achieve measurable results.
Detailed information about our security practices, compliance, and data protection measures.
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